Sustainability communication services
RSK Communication Services helps businesses to realise value from sustainability reporting.
ABOUT US

RSK Communication Services offers a comprehensive range of sustainability communication and reporting services. Our team combines subject matter expertise in sustainability and a wide range of business disciplines with writing and design skills that some of the best-known companies in the world value.
As part of the UK’s largest privately owned multidisciplinary environmental consultancy, RSK Group Ltd, we have access to in-house sustainability practitioners and work with them to help businesses to develop sustainability strategies that are underpinned by informative and credible reporting.
For those already reporting their progress towards becoming more sustainable businesses, RSK companies provide a range of remediation, mitigation and prevention services that turn their strategies into measurable improvements over the reporting cycle.
Sustainability and subject matter expertise with writing and design skills
WHAT WE DO
For more than 10 years, RSK Communication Services has been helping customers around the world to describe the social, environmental and economic impacts and performance of their businesses.
Our sustainability communication consultants recognise the importance of their work in minimising their clients’ business and reputational risks and driving improvements in business sustainability. Accurate and transparent disclosures that stand up to scrutiny are their currency.
Whether you are starting out on the sustainability journey or are a seasoned professional, RSK Communication Services offers a painless end-to-end reporting process.
Sustainability reporting
RSK Communication Services helps its clients to produce reports that meet their business needs.
Our sustainability communication consultants can help clients to identify areas where sustainability reporting can contribute most effectively to their businesses. We offer an opportunity identification programme to clients that want a comprehensive benchmark on which to build: the programme evaluates the business context, stakeholders and issues, and their current level of sustainability communications.
RSK Communication Services can develop sustainability communication strategies, identify or develop appropriate reporting frameworks, and create high-quality and informative report content. As a full-service design agency, we can also create engaging graphics, illustrations and designs, and deliver content through a variety of channels. The use of print and digital media, including interactive documents and web interfaces, is optimised to reach specific stakeholders effectively.
Sustainability communication strategy
Whether a business talks in terms of environmental, social and governance (ESG) reporting, corporate social responsibility (CSR) or sustainability reporting, RSK Communication Services can help.
Our team can define boundaries to constrain what a business reports and capture its stakeholders’ needs and expectations; if appropriate, RSK specialists can undertake stakeholder engagement. We can also help clients to identify the most appropriate reporting methodology, develop tools for capturing performance indicators and implement processes for capturing stories that bring the report to life.
In all cases, RSK Communication Services works with clients to understand their business objectives and culture and advise on strategies that align their sustainability and reporting strategies.

Reporting frameworks
RSK Communication Services implements established reporting protocols for clients that wish to adopt this approach or it can develop bespoke reporting methodologies for those that aim to differentiate themselves as sustainability leaders.
Where appropriate, we can report in accordance with the Global Reporting Initiative (GRI) or Sustainability Accounting Standards Board (SASB) standards, reflect the Climate Disclosure Standards Board (CDSB) reporting framework or deliver Communications on Progress as required by the United Nations Global Compact.
Our team is practiced at applying industry-specific reporting guidelines for food and farming; oil and gas; built environment and infrastructure; and other sectors.

Report creation
RSK Communication Services promotes a four-stage reporting approach that is compatible with GRI standards and delivers opportunities for improvement at each stage:
- Engaging with stakeholders ensures that an organisation’s social, environmental and economic impacts and the resultant risks to it are recognised.
- Defining the most material aspects of an organisation’s activities focuses its sustainability initiatives on addressing what matters to stakeholders.
- Monitoring social, environmental or economic impacts delivers indicators that inform decision making and can be a catalyst for undertaking remediation
- Reporting the organisation’s sustainability vision, strategy and performance drive the implementation of mitigation and prevention measures and promote activities that result in positive impacts.

Whatever approach is taken, we communicate sustainability topics in ways that engage audiences and resonate with them because we speak clearly, honestly and with authority to their concerns.
Integrated sustainability solutions: Beyond reporting
RSK Group Ltd includes companies that offer social and environmental baselining and impact assessment services that can all help to define sustainability report content. Other group companies can capture or validate sustainability performance indicators to deliver robust report data, for example, by performing carbon footprinting or energy audits. RSK Communication Services can draw on these resources to deliver unrivalled reporting capabilities.
RSK group companies also offer a comprehensive range of impact assessment, remediation, mitigation and prevention services that help businesses to become more sustainable. All of these are science based and delivered by qualified and experienced consultants.
RSK offers integrated sustainability solutions that helps clients to act on the key outcomes of a sustainability report to improve business sustainability and that can be reported on during subsequent reporting cycles.
RSK’s integrated approach to improving business sustainability helps clients to demonstrate long-term commitment to addressing stakeholders’ issues that goes far beyond piecemeal reporting or remediation initiatives.

OUR WORK
The RSK Communication Services team was established more than 30 years ago as a specialist communication agency serving the upstream oil and gas industry. Our first customer was Schlumberger, the world’s largest oilfield services company and its largest customer is Shell. Today, we have clients in the energy, chemical, infrastructure, construction, utilities and defence sectors.
We have delivered sustainability-related communication services ranging from short features and case studies to developing and implementing a comprehensive sustainability reporting methodology.
Environmental best practice guidance
RSK has researched, developed and written best practice guidance documents on the prevention and management of alien invasive species in the global oil and gas industry. The project included a literature review and creating risk matrices and publicly available guidelines covering areas such as planning, inclusion in environmental impact assessments and practical measures to be undertaken.

Public consultation materials
RSK Communication Services helped a client to present plans for what it hoped would be the world’s first full-scale carbon capture and storage project. The project aimed to capture up to 10 Mt of carbon dioxide emissions (approximately 1 Mt/y) and pipe it more than 100 km offshore for long-term storage 2 km beneath the North Sea. We delivered a series of brochures and factsheets describing the project and its on- and offshore environmental impact assessment, which materials were used for public consultation events.

Bespoke social, environmental and economic reporting
RSK Communication Services was engaged by a leading oil and gas service company to help it describe the socioeconomic outcomes of its presence in some of the more than 85 countries where it operated. A key objective was to position the company as a long-term practitioner of sustainability best practice and a thought leader, thereby enabling it to engage and influence policy-makers and other stakeholders. We engaged the London School of Economics to develop metrics for quantifying our client’s impacts that we incorporated in a bespoke reporting methodology. Between 2010 and 2016, we applied the approach to describing our client’s impacts in Mexico, Malaysia, Nigeria, Oman, Mozambique, Tanzania, Russia, Kazakhstan, Angola, Ghana and Indonesia.

The RSK sustainability report
RSK Communication Services produces the annual sustainability reports for its parent company, RSK Group Ltd. Working closely with senior management, our reporting specialists have created a framework that is suited to the needs and ambitions of the rapidly growing business. Our team manages data collection and verification, and produces the report, which aims to promote effective communication with stakeholders and add value to the company’s corporate responsibility initiatives.

Sustainability case studies
RSK Communication Services has written several sustainability case studies for clients that produce their own sustainability reports. These typically describe sustainable solutions that are used during its clients’ operations. One sustainability case study, written for a major client, detailed technology that could separate carbon dioxide from the output stream of a refinery for use in local greenhouses to promote growth in tomato crops.


OUR PEOPLE

Dominic Haughton
Dominic is a communications consultant with extensive experience of delivering compelling communication strategies and materials, including technical and marketing communications, and sustainability and corporate social responsibility reporting, for clients that include the world’s leading oilfield service companies and operators.

Jack Lloyd
Jack joined RSK in 2017 and has a master’s degree in sustainability and social innovation. He can help businesses to put reliable reporting practices in place and to articulate and communicate their sustainability vision, strategy and performance effectively.

The team
A team of more than 20 writers, editors, illustrators, artists, designers, web developers, project managers and administration staff supports the RSK Communication Services sustainability reporting professionals. All are dedicated to delivering the highest-quality, most-compelling communications material available to customers in RSK’s business sectors.
CONTACT
Main Office
RSK
Barbour Square
High Street
Tattenhall CH3 9RF
UK
Call
+44 (0)1829 772268
+44 (0)1829 770569 (switchboard)